Refund and Returns Policy

Refund and Returns Policy

At Beautend Store, we strive to provide our customers with the highest quality products and the best shopping experience. We understand that sometimes things don’t go as planned, and you may need to return or exchange an item. Below, you’ll find the details of our refund and return policy.
1. Return Policy

• Eligibility for Returns:
  • You can return items within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Several types of goods are exempt from being returned, such as personalized products, gift cards, and sale items.
• Return Process:
  • To initiate a return, please contact our customer service team at [Insert email or contact link here] with your order number and the reason for the return.
  • Our customer service team will provide you with further instructions on how to return your item.
• Return Shipping:
  • You will be responsible for paying for your own shipping costs for returning your item unless the item is damaged or defective upon arrival.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2. Refund Policy

• Eligibility for Refunds:
  • Refunds will be issued to the original method of payment once your return is processed and the item has been inspected. We will notify you via email when your return is received and your refund has been processed.
  • If you received an incorrect or damaged item, we will refund the full cost of your order, including shipping, upon confirmation.
• Non-Refundable Items:
  • Some items may not be eligible for refunds, including, but not limited to, items marked as “final sale” or “non-returnable.”
• Partial Refunds:
  • In some cases, only partial refunds are granted (if applicable), such as for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

3. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team for assistance.

4. Cancellations

• Orders can be canceled within 24 hours of placing the order. Once an order is shipped, it can no longer be canceled, but you may initiate a return once you receive the item.

5. Processing Time

• Once we receive your return, please allow 7-10 business days for us to process your refund. The time it takes for the refund to appear on your account may vary depending on your payment method and financial institution.

6. Contact Us

If you have any questions regarding our return and refund policy or need assistance, please contact us at [email protected].